ABOUT CFS

Commercial Furniture Solution (CFS) is a leading designer and manufacturer of innovative solutions for today’s constantly evolving workplace. Headquartered in Melbourne, Australia, CFS serves its clients through a network of dealers and independent representatives supported by state-of-the-art showrooms.

In the current economic climate we see it as our responsibility to make sure you get the most out of your working environment – to make it work harder, be more cost effective, more flexible and more environmentally friendly – to maximise the return from your space.

CFS is dedicated to meeting the visual and functional demands of any workplace while minimizing ongoing investment even as business needs change. Now, more than ever, providing the right solution is fundamental. Our philosophy is based upon providing you with a dedicated team that works with you from day one right through to the delivery of the end product, providing you with an inspirational yet functional solution that motivates, inspires and ultimately improves your business.

CLIENT CARE
Client care is essential to Commercial Furniture Solutions. Repeat business is not only important to us, but is essential to our success and is an immediate barometer as to how successful we are in looking after our clients. Our clients’ opinion is paramount. Our clients’ views always have and always will be taken extremely seriously.

“Once again, I must commend the commitment and professionalism shown by the team and thank them for their flexible approach and rapid response to the changing requirements of our business…”

“From start to finish Commercial Furniture Solutions were a pleasure to work with. A highly professional and multi-skilled team that exceeded our wildest expectations…”

We strive to exceed our own aspirations for delivering a first class service to all involved with CFS, and especially to our clients. Delivering a project on time and to the highest possible standards is a must.

OPERATING DIVISIONS
Commercial Furniture Solutions consists of the following operating divisions:

  • Eclipse Commercial Seating
  • Afco Upholstery
  • Envy

The above divisions can work in unison with or separately to each other, dependent upon your requirements.

OUR HISTORY
Commercial Furniture Solutions (CFS) is a long established, highly experienced, commercial seating specialist founded in 1982 with a single aim – partnering with our clients to deliver creative solutions for all their commercial seating requirements.

Founders Greg and Thelma DeVries were committed to manufacturing products of a high standard of quality and function, yet affordable without compromise. Over the last 3 decades we have successfully developed a business culture of team work and innovation which permeates to all our clients who are consistently impressed by our professional and flexible approach. We are people you will like working with!

With over 25 years of experience in upholstery and repair, Greg carries on a tradition of quality and service, which has seen the company build its reputation as a major player in this industry, developing relationships with local and national companies, along with major players in the interior design and office supplies. Our team is made up of highly experienced people with expertise in every discipline needed to deliver a complete ‘end to end’ service from new products, upholstery and re-upholstery through to detailed designs and exclusive products.

We are proudly Australian-owned and operated. We have strong work principles, in addition, strict manufacturing guidelines, which have seen us develop multiple products that are approved by Australasian Furnishing Research and Development Institute, assuring the reputation of product and business is not compromised.

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OUR STANDARDS

WARRANTY PROVISIONS THAT APPLY TO ALL PRODUCTS AND SERVICES

Commercial Furniture Solutions Pty Ltd (CFS) of 1 Kingston Park Court, Knoxfield, Vic 3180, warrants the products sold by it and its distributors and retailers to be free from defects in material and workmanship.

CFS products are engineered to provide many years of use under normal conditions when cared for properly. Normal conditions are defined as an office environment during a single shift consisting of 8-hour days, 5 days a week for a user weighing 120kg or less, unless specified otherwise. Products manufactured by CFS carry the following limited warranties to the original purchaser:

During the applicable warranty period, CFS, at its sole discretion, will repair or replace (at its option) any product, part, or component covered by this warranty and sold after the effective date of this warranty, which fails under normal use as a result of a defect in material or workmanship; CFS will repair or replace the aforementioned product, part, or component with a comparable product, part, or component.

This warranty extends only to the original purchasers who acquire new product from CFS’s authorized resellers. Any product, part, or component must have been installed, used, and maintained according to CFS’s published instructions in order to be eligible for coverage under this warranty and must not have been subject to misuse or abuse. Any modification to the original product voids the warranty. Buyer is responsible for freight to and from factory on all warranty claims.

This document inclusively describes all of the warranties given and remedies available with respect to the company’s products and services. CFS disclaims any other warranty whether express or implied, statutory or otherwise, in relation to the products. The warranty period starts from the date of purchase.

CFS tests Customer’s Own Material (COM) and other customer-supplied items such as upholstery materials for manufacturing quality only and does not provide any warranty with regard to these materials. The warranty on fabrics and foam is limited to that given by the manufacturer, agent or supplier.

CFS’s products meet the requirements of Federal and State Laws. To the extent allowed by law, any implied warranties, including any warranty of merchantability or fitness for a particular purpose, are disclaimed and to the extent they are legally required, are limited in duration to the duration of this written warranty.

CFS shall not be liable for loss of time, inconvenience, commercial loss, or incidental or consequential damages. CFS will not be liable for any loss or damage (including costs) however caused, whether direct or consequential, incurred or suffered by the purchaser or any third party in respect of the products but nothing contained herein will or will be considered to exclude or restrict any liability on CFS’s part for death or personal injury resulting from negligence.

COMMERCIAL FURNITURE SOLUTIONS DOES NOT WARRANT
  • Defects or failure resulting from normal wear and tear.
  • The matching of colours, grains, or textures of natural materials.
  • The colour fastness or the matching of colours of textiles, including an exact match to cuttings or to swatch cards.
  • Products that are exposed to extreme environmental conditions or that have been subject to improper storage.
  • Natural variations in wood grain or figure or the presence of character marks.
  • Excessive changes in surface finishes due to aging or exposure to light.
  • Marks, scars, or wrinkles occurring naturally in leather or plastic.

SOCIAL RESPONSIBILITY

Commercial Furniture Solutions recognises, a small footprint can have a lasting effect for future generations

Our business doesn’t exist in isolation nor is it simply a way of making money. Our employees depend on our business.

Customers, suppliers and the local community are all affected by us and what we do. Our products, and the way we make them, have an impact on the environment. It means taking a responsible attitude, going beyond the minimum legal requirements and following straightforward principles that apply whatever the size of your business.

OUR COMMITMENT
CFS is committed to reducing its impact on the environment and all the company’s products are developed with this, key criteria in mind. Many years from now, when our products have lived long and satisfying lives, it will be time to recycle them. All parts used in the manufacture of these products can be disassembled and used in the recycling process.

We are committed to pursuing the highest standard of environmental performance, consistent with our position as a leader in design and manufacture of commercial seating. Our goal is to minimise our manufacturing ‘footprint’.

CFS is continuously adopting waste and emission minimisation, resource conservation, recycling and sustainable development through the manufacturing process and selection or raw materials. All statutory and company regulations are strictly observed.

All employees are educated and made aware of the environmental implications of their actions. We are continually monitoring and updating appropriate technology in relation to environmental management.

TIMBER MATERIAL
CFS works with its major supplier of timber products to ensure that Australian made MDF comes from government and privately owned plantations. Hardwoods used are also certified through the Australian Forestry Standard (AFS). The AFS was developed to provide a system for the certification of sustainably produced forests and wood products.
SAFETY COMMISSION
CFS uses Australian made MDF to ensure that it complies with the low formaldehyde emission level E1 defined in the Australian Standard AS/NZS 1859.2:2004 for MDF. The wood content used in the MDF is 60% preconsumer recycled and 40% reclaimed silviculture fibre. This means that the emissions are well below the workplace exposure limit set by the National Occupational Health and Safety Commission.
POWDERCOATING
CFS powder coating of the steel frames is carried out by approved and certified operators ensuring that the highest environmental standards are maintained. Our powder coaters are regularly and independently tested for compliance to EPA regulations. The powder used in the powder coating process is TGIC free
RECYCLABLE
At the end of our product lifespan, our customers can be confident that all steel parts, timber parts and plastic parts used in the manufacturing process can be separated and sent for recycling.